3 SIMPLE WAYS TO PAY YOUR CREDIT CARD/ PERSONAL LOAN BILLS
I. PAYMENT VIA CITIBANK DIRECT DEBIT
- Citibank Direct Debit automatically transfers money from your current account to your Credit Cards/ Personal Loans on the due date.
- For direct debit request service, you have to keep sufficient balances in your bank account at least two (02) working days before the due date.
- Please register for this service at the Sunwah branch - Ho Chi Minh or the Horison branch - Ha Noi.
II. MAKE YOUR PAYMENT VIA A CITIBANK TRANSACTIONAL ACCOUNT
- Step 1: Login to the Citi Mobile® App and tap on Credit Cards.
- Step 2: Choose the card for Payment and click on Pay Card.
- Step 3: Choose your payment option and click Pay.
Transfer in 3 simple steps via Citi Mobile® App (see below) or via Citibank® Online here.
First time user? Register now
III. DO A FUNDS TRANSFER FROM ANOTHER BANK*
Please review all the details and ensure that Beneficiary name and account number are correct before making payments.
| Beneficiary name | Full account name printed on your National Identity Card/Citizen Identity Card/Passport. |
| Beneficiary bank account | 16-digit credit card/ personal loan account number. |
| Bank name | Citibank, N.A - Ho Chi Minh City Branch or Citibank, N.A - Hanoi Branch. |
* For Funds Transfers/Payments done:
- Before 3:00 PM on Banking days – Funds will be credited on the next Banking day.
- After 3:00 PM on weekdays and non-banking days (public holidays and weekend) will be processed and credited after 2 Banking days.
IMPORTANT NOTICE: In case, the Account Holder does not pay or pay less than the Minimum Payment Amount on the Payment due date, the Bank will classify the Account Holder's debt group to higher one as stipulated as per Circular 31/2024/TT-NHNN and other relevant regulations.